NxBoker Trading — Privacy Policy
At NxBoker Trading ("NxBoker", "we", "us" or "our"), protecting your privacy and securing your personal information is a priority. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have about your data when using our platform and services.
1. Information We Collect
We collect information necessary to provide trading services, meet legal obligations, and improve our platform. This may include:
- Personal Identification Information: name, date of birth, postal address, phone number, email, government-issued ID.
- Financial Information: bank account or card details, transaction and trading history, tax identifiers.
- KYC & Verification Documents: proof of identity, proof of residence, and source-of-funds documentation when required.
- Technical & Device Data: IP address, device identifiers, browser type, operating system, and connection data.
- Usage & Analytics: pages visited, session duration, clicks, trading activity and preferences.
- Communications: support chats, emails and other correspondence we receive from you.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and maintain our trading platform and related services.
- To verify identity and comply with legal, tax and regulatory obligations (KYC/AML).
- To process deposits, trades and withdrawals and keep accurate account records.
- To detect, prevent and investigate fraud, money laundering, and abuse.
- To communicate with you regarding account activity, updates, and support requests.
- To personalize your experience and offer features suited to your preferences.
- To analyse and improve platform performance, features and security.
3. Legal Bases for Processing
Where applicable (for users in jurisdictions such as the EU), we rely on lawful bases to process personal data, which may include:
- Performance of a contract (e.g., account administration, transaction execution).
- Compliance with legal obligations (e.g., AML, record-keeping and tax rules).
- Our legitimate interests (e.g., fraud prevention, platform security and improvement).
- Your consent where required (for example, marketing communications), which you can withdraw.
4. Data Sharing and Disclosure
We will not sell your personal information. We may share data with:
- Regulatory authorities, law enforcement, or courts when required by law.
- Payment processors, banks and financial institutions to facilitate transactions.
- Third-party service providers (e.g., hosting, identity verification, analytics, customer support) who process data on our behalf under contract.
- Affiliates within our corporate group for operational purposes.
- In connection with business transactions such as mergers or sales, subject to confidentiality terms.
Where we share data with third parties, we require appropriate safeguards and only share the minimum necessary information for the required purpose.
5. Data Security
We implement industry-standard security measures to protect your personal and financial data, including:
- Encryption of data in transit (SSL/TLS) and encryption at rest where applicable.
- Secure authentication methods and optional two-factor authentication (2FA).
- Access controls, monitoring and role-based restrictions for staff and vendors.
- Regular security assessments, audits and incident response procedures.
However, no system is completely immune to risk. Please help protect your account by using strong passwords and enabling 2FA where available.
6. Data Retention
We retain personal information only as long as necessary to provide services, meet legal and regulatory obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the data type and applicable law.
7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Right to access the personal data we hold about you.
- Right to correction of inaccurate or incomplete data.
- Right to deletion, subject to legal and regulatory retention requirements.
- Right to restrict or object to certain processing activities.
- Right to data portability where applicable.
- Right to withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact our Data Protection team at the address below. We will handle requests in accordance with applicable law.
8. Cookies and Tracking Technologies
We and our partners use cookies and similar technologies to authenticate users, remember preferences, analyse site usage, and improve security. You can manage cookie preferences through your browser settings; however, disabling certain cookies may affect platform functionality.
9. International Data Transfers
As a global service, we may transfer and process personal data in countries outside your jurisdiction. When transferring data internationally, we implement appropriate safeguards such as standard contractual clauses or other lawful transfer mechanisms to ensure protection of your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via the platform or by email. Continued use of our services after such updates constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:
NxBoker Trading
Email: info.NxBoker@gmail.com
Phone: (+1) 824 394 4562
